CuroNow Privacy Policy

This Privacy Policy (our “Privacy Policy”) describes how Ergo USA, Inc. and its subsidiaries,

affiliates, successors, and assigns (“we,” “our,” or “us”) collect personal information about you

and the Care Recipient (collectively, “you” and “your”) through the use of curonow.com (our

“Website”) and through other electronic communications between you and us, including through

our iOS, Android, and Web-based CuroNow applications (“Applications”) (collectively

“service”). This Privacy Policy also describes our practices for collecting, using, maintaining,

protecting, and disclosing that information. We respect your privacy and are committed to

protecting it through our compliance with this policy.

This Privacy Policy applies to information we collect:

● On our Website and Applications;

● In email, text, and other electronic messages between you and our Website and

Applications; and

● When you interact with our advertising and applications on third-party websites and

services if those applications or advertising include links to this policy.

It does not apply to information collected by:

● Us offline or through any other means, including on any other website operated by us or

any third party; and

● Any third party, including through any application or content (including advertising) that

may link to or be accessible from or on the Website or an Application.

Please read this Privacy Policy carefully to understand our policies and practices regarding your

information and how we will treat it. If you do not agree with our policies and practices, your

choice is not to use our Services. By accessing or using our Services, you agree to this Privacy

Policy and our Terms of Use, which are hereby incorporated and made a part of this Privacy

Policy. This Privacy Policy may change from time to time (see below Changes to Our Privacy

Policy). Your continued use of our Services after we make changes is deemed to be acceptance

of those changes, so please check this Privacy Policy periodically for updates.

Information We Collect About You.

We collect, or may collect, several types of information from and about users of our Website and

Applications, specifically information:

● By which you, the Care Recipient or others who you invite to use our Applications may

be personally identified, such as name, postal address, billing address, shipping address,

e-mail address, telephone numbers (home, work, and mobile), date of birth, credit or

debit card number (for payment purposes only), insurance carrier or plan, and other

necessary personal information;

● That is about you but individually does not identify you, such as traffic data, location

data, logs, referring/exit pages, date and time of your visit to our Website, error

information, clickstream data, and other communication data and the resources that you

access and use on the Website and Applications;

● About your internet connection, the equipment you use to access our Website and

Applications, and usage details; and

● Any information that you provide such as medical providers, appointments or contact

information for third parties.

We refer to this information collectively as “Personal Data” in this Privacy Policy.

How We Collect Information About You.

We collect Personal Data:

● Directly from you when you provide it to us;

● We may also collect any communications between you and us;

● Automatically as you navigate through the Website and Applications; and

● From third parties, such as our business partners.

The information we collect on or through our Website or Applications may include:

● Information that you provide by filling in forms on our Website or Applications. This

includes information provided at the time of registering to use our Website or

Applications, completing a questionnaire or form, or requesting further services;

● Records and copies of your correspondence (including email addresses) if you contact us;

● Your responses to surveys that we might ask you to complete;

● We collect information about how you use the Service, your actions on the Service, and

content you post to the Service. We may, but have no obligation to, record and store your

content in order to assist with regulatory or law enforcement efforts, or to protect and

defend our rights and property. By using the Service, you consent to the recording,

storage, and disclosure of such communications you send or receive for these purposes.

● You may wish to connect your account with those of your friends and family. With your

permission, we may request access to your contact list available on your mobile device so

that you can invite your friends and family to connect with you on the Service. When you

send an invitation to your friends to join through the Service, you will share with our

servers the phone number and contact name for the individual you would like to invite in

order to allow our service to send a customized SMS message or e-mail to the person

who was invited to join our Service. We only send to the server the phone number and

name of invited contacts so that others in the room can identify who these people are. We

do not upload other information about these contacts or information about contacts other

than those invited to your room.

● Details of transactions that may be tracked through our Website and the initiation of

services; and

● Financial information required as part of initiating services through our Website or

Applications.

How We Use Your Information.

We use information that we collect about you or that you provide to us, including any Personal

Data:

● To provide our Website, Applications, and their contents to you;

● To operate, maintain and, and provide to you the features and functionality of the Service;

● To communicate directly with you, such as to permit you to communicate with others on

the Service and invite others to join the Service. We may also send you Service-related

messages (e.g., account verification, updates to features of the Service, technical and

security notices).

● To send newsletters, advertisements, or other promotional materials about our products

and services (with appropriate opt-out mechanisms);

● To develop care coordination services for you;

● To register and service your account;

● To provide you with notices about your account;

● To track the administration of care coordination transactions and initiation of services you

request;

● To administer quizzes, surveys, sweepstakes, promotions, and contests;

● To enforce our rights arising from contracts or our intellectual property rights;

● To notify you about changes to our Website, Applications, or any of our products and

Services;

● We may also use your information to understand our visitors and customers, and tailor

our product offerings.

● We analyze statistics and trends to make our products better and to develop new services

or features.

● In any other way we may describe when you provide the information; and

● For any other purpose with your consent.

Disclosure of Your Information.

We do not share, sell, or otherwise disclose your Personal Data for purposes other than those

outlined in this Privacy Policy. We may disclose your Personal Data:

● To the public or other users of the Service at your request. We share your information and

content you post with third parties with whom you communicate on the Service. You

control who you want to communicate with and what information you share.

● To our contractors and third-party service providers that we use to support our business;

● In connection with a merger, acquisition, or other changes in structure of our company;

● To enforce our legal rights or comply with legal obligations;

● To comply with any court order, law, or legal process, including responding to any

government or regulatory request; and

● With your consent.

Data Security.

We have implemented measures designed to secure your Personal Data from accidental loss and

from unauthorized access, use, alteration, and disclosure, including:

● Encryption of sensitive information in transit and at rest;

● Secure access controls limiting access to authorized personnel only; and

● Routine security audits and compliance monitoring.

While we take strong security measures, we cannot guarantee that unauthorized access will never

occur.

Children’s Privacy.

We do not knowingly collect or solicit any information from anyone under the age of 13 on this

Service. In the event that we learn that we have inadvertently collected personal information

from a child under age 13, we will delete that information as quickly as possible. If you believe

that we might have any information from a child under 13, please contact us at

support@curonow.com.

Links To Other Websites And Services.

The Service may contain links to and from third-party websites of our business partners,

advertisers, and social media sites and our users may post links to third-party websites. If you

follow a link to any of these websites, please note that these websites have their own privacy

policies and that we do not accept any responsibility or liability for their policies. We strongly

recommend that you read their privacy policies and terms and conditions of use to understand

how they collect, use, and share information. We are not responsible for the privacy practices or

the content on the websites of third-party sites.

Your Rights Regarding Your Information.

● Access, Correction, and Deletion: You may request access to, correction of, or deletion

of your personal data, subject to legal obligations.

● Cookie Preferences: You may manage cookies through your browser settings.

● Opt-Out of Marketing: You can opt out of marketing communications at any time.

● CCPA & GDPR Rights: California and EU residents may have additional rights,

including the right to object to processing, request data portability, and restrict

processing. Contact support@curonow.com to exercise these rights.

Changes to Our Privacy Policy.

We may change this Privacy Policy at any time. It is our policy to post any changes to our

Website. The date this Privacy Policy was last revised is identified at the bottom of the page.

Your continued use of our Website or Applications after we make changes constitutes your

acceptance of those changes.

Contact Information.

For any privacy-related inquiries, contact us at:

CuroNow Privacy Team

Email: support@curonow.com

Phone: 608.630.2673

Address: 601 Sawyer Terrace, P.O. Box 5071, Madison, WI 53705